Returns & Exchanges

At MooGoo, we want you to love your skin and your purchase. If a product isn't right for your skin type, we offer a 30-day return policy for a full refund or store credit.

Return Process

• 1.
  Check Eligibility

  Ensure your items are returned within 30 days of purchase and are in their original packaging with at least 50% of the product remaining.

• 2.
  Contact Support

  Email our friendly customer care team with your order number and the reason for your return to receive a Return Authorization number.

• 3.
  Pack and Ship

  Securely package your items and include your authorization details inside before shipping them back to our warehouse facility.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.